 Alice Alvey President, Master CMB – Consultant, Instructor
As President of Mortgage U, Alice Alvey, Master CMB, is a much sought after educator, consultant and mortgage information resource. She brings more than 25 years of mortgage industry experience to the company, with an extensive background from origination through servicing, in both wholesale and retail markets. Her knowledge of the business and experience as an instructor provide a well-defined framework to create innovative, candid and informative education sessions. Committed to providing the highest quality training, Alice has customized programs for lenders all over the country on topics for new loan officers and processors, from application through shipping and insuring, FHA/VA, Fair Lending, Regulatory Compliance and procedure analysis. Read more…
Alice Alvey is a Master Certified Mortgage Banker (CMB), designated by the Mortgage Bankers Association of America. The pinnacle achievement for real estate finance professionals, its designees have proven through written and verbal testing, their commitment to industry professionalism, high ethical standards, and industry service. Alice quoted by Appraisal Institute
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 Jan Wetzel, Director
Jan Wetzel’s extensive underwriting and management background started in 1978 and put her on course to start one of the country’s leading Quality Control firms. Wetzel Trott has specialized in Quality Control Reviews for residential lenders since 1985. As President, Jan has helped hundreds of banks, mortgage companies and credit unions develop and implement comprehensive quality control plans in accordance with Fannie Mae, Freddie Mac, The Department of HUD and VA requirements. Jan’s focus on quality allowed her to build a team with combined mortgage experience of over 125 years to handle more than one hundred fifty customers in twenty-two states. Her team handles monthly reviews of closed loans, re-verification tracking, agency approved reporting formats, fraud detection and appraisal field reviews.
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In 1998 she designed and wrote the “QuiC” software program to manage the entire closed loan review process from document tracking through management reporting. Jan has molded the information from over 200,000 loan reviews into QuiC to create an extensive fraud database that provides trend analysis reporting and unparalleled protection for her clients. Jan also created a Servicing Quality Control division within Wetzel Trott. Her specialized services cover audits on everything from investor accounting, escrow analysis, loss mitigation, foreclosure, FHA and VA requirements. Jan’s team covers over five states for some of the countries largest servicers.
Jan is a graduate of Bowling Green State University, and received her Bachelors Degree in Communication in 1978. She has served on the board of directors and development committee for COTS (The Coalition for Temporary Shelter)in Detroit. Jan is currently the President of the Southeast Chapter of the Michigan Mortgage Lenders; participates in the FNMA Risk Management Advisory Council and is the 1997 recipient of the MMLA James T. Barnes Award for her exemplary contributions to the mortgage industry.
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Jan’s Interview with Mortgage Orb
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 Sam Chrome – Instructor, Author
Sam started as a mortgage loan officer in 2001 and a business development and product manager from 2004 – 2008. He developed an expertise for FHA and reverse mortgage products. Sam joined Mortgage U in March of 2008 and serves as an instructor and author specializing in FHA, Reverse Mortgages and conventional loan training. Sam’s easy going style keeps students engaged. His thorough knowledge of reverse mortgages has become a valuable resource for many lenders.
Sam earned a B.S. in Marketing from Ferris State University. Read more…
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Connect with Sam on Linked In
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 Lisa Koon-Bloomburg – State Licensing Specialist, Course Development
Lisa began her 11-year career at a nationally known title insurance company where she conducted closings for both conventional and government loans. Lisa went on to be the funder for a wholesale lender quickly moving up to Assistant Vice President of Wholesale Funding and was responsible for training her staff on reviewing title insurance, surveys, appraisals, closing documents and funding advice.
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Through hard work and dedication, Lisa was promoted to Assistant Vice President in charge of Wholesale Operations. During this time, Lisa was also responsible with working alongside with the product development division and researching investor requirements for new loan products.
Lisa has been with Mortgage U since 2007 as the National/State Licensing Specialist and an online course instructor. Lisa has earned her Circle of Excellence (COE) from the Michigan Mortgage Bankers Association in 2009. Lisa is always available to help with your questions. We call her our walking encyclopedia of knowledge.
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Amy Hinkle – Instructor, Author