Meet the Team

Alice Alvey President, Master CMB – Consultant, Instructor

Alice began processing loans in 1982, became an originator and then moved to underwriting and found her niche in operations. She was hired by a national wholesale and retail bank in 1989 as part of a small team to begin a TPO origination division and eventually became Senior Vice President of Operations. In this role Alice was responsible for all operations including underwriting, funding, post closing, servicing and quality control. She served as the corporate compliance officer, working directly with HUD, FDIC, FRB, Fannie Mae and Freddie Mac on all audits while the bank grew to close 3 billion in residential loans.
Since January 1996, Indecomm-Mortgage U has created countless customized training programs for classroom and internet learning from application through loan delivery and all things compliance and FHA. MU is an education partner with Campus MBA delivering their FHA programs including training for FHA on FHA single family and hospital products. In addition to education she has developed several products and services including automated compliance Health Checklists, appraiser credential management and customized procedure manuals for lenders, banks and credit unions across the country seeking to build compliant and efficient operations.
Alice is a Master Certified Mortgage Banker (CMB), designated by the Mortgage Bankers Association of America. Alice currently serves on the state board of the Michigan Mortgage Lenders Association as the education consultant and the advisory board for Habitat For Humanity Michigan Fund. She served on Fannie Mae’s Risk Management Advisory Counsel and as an instructor for Fannie Mae’s Housing Finance Institute; In 2000 she received the Vic Miller Outstanding Mortgage Banker award from the Michigan Mortgage Lenders Association. In 2009 she received the James T. Barnes award for significant contributions and outstanding dedication throughout the years to the mortgage banking industry.

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Alice quoted by Appraisal Institute

mi_exec_headshots_mary_duprie_studios_webfile_8301Amy Hinkle – Senior Instructor, Author

Upon graduating from Siena Heights University with a Bachelor’s Degree in Mathematics and a Minor in Business Administration, Amy felt very prepared to enter the mortgage lending industry. Her first experiences were as a Funder and later as a Processor for the Government Lending Department of Source One Mortgage Corporation (which later became CitiMortgage). Soon after, she earned a position as a Junior Underwriter for Washington Mutual Bank where she performed risk reviews on “Approve/Eligible” loans and completed several pre-closing tasks in collaboration with the closing department. Later, as an underwriter at InterFirst Wholesale Mortgage (which later became CitiMortgage), she was proud to earn her Direct Endorsement signature authority to provide decisions on FHA loans.
A promotion followed to a Senior Underwriting role where she was also responsible for educating her fellow underwriting team on HUD guideline changes and the eligibility rules for Conventional loans. Amy enjoyed the training aspect of her job so much she was hired as an instructor for CitiMortgage. She helped train the operations staff in the Ann Arbor location in an intense eight month program for navigating through the CitiMortgage loan origination software. While an instructor there, Amy received accolades for enthusiasm and exceptional team work from the management staff. In 2008, Amy was hired as an Instructor and Author at Indecomm-Mortgage U. She has drafted comprehensive underwriting guidelines for a national lender and has created an extensive income and asset training course for another one of Indecomm-Mortgage U’s longstanding clients. She has monitored and edited the FHA Fundamentals live online course, the VA Fundamentals live online course, and the Closing, Post Closing and Insuring FHA Loans live online course. She is also a contributing author for the Practical Guide to FHA Lending and the Practical Guide to VA Lending, both of which are published online. Amy has also been one of the instructors for the intense 20 Hour SAFE Act Comprehensive Mortgage Loan Originator education and assisted in the creation of many of Indecomm-Mortgage U’s federal and state origination test preparation tools. In addition, Amy serves as a member of the Michigan Mortgage Lenders Association. Amy takes great pride in providing a captivating and challenging learning environment for each of her students. She truly enjoys meeting and assisting students in any of the Indecomm-Mortgage U courses, whether they have many years of experience or if that student has only just begun their work in the industry.

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Lisa Koon-Bloomburg – State Licensing Specialist, Course Development

Lisa’s mortgage banking career began at a nationally known title insurance company where she conducted closings for both conventional and government loans. She went on to be the closer for a wholesale lender moving up to Assistant Vice President of Wholesale Funding and was responsible for training staff on reviewing title insurance, surveys, appraisals, closing documents and funding advice. While working for the wholesale lender she was promoted to be in charge of Wholesale Operations. During this time, she was also responsible with working alongside with the product development division and researching investor requirements. Lisa reconnected with Alice Alvey at Mortgage U in 2007 which merged with Indecomm Global Services in 2013, becoming Indecomm – Mortgage U. Lisa’s various responsibilities have changed with the ever changing mortgage industry. Currently, she is the Client Services Coordinator/Sales in the Mortgage Learning Division which includes consulting, project management, eLearning, live and webinar training, policy manuals, and authoring for the mortgage/banking industry.

Lisa’s responsibilities include overseeing the care of company clients and maintaining relationships serving as the primary point of contact for the clients. She has a complete understanding of various Indecomm – Mortgage U’s products and services as well as the other divisions of Indecomm Global Services. She oversees selected house accounts as part of her sales position. Lisa creates proposals and customer contracts and handles complex and customer service issues. She co-ordinates and manages customer service projects.

Lisa has earned her Circle of Excellence (COE) from the Michigan Mortgage Bankers Association in 2009. Lisa is always available to help with your questions. We call her our walking encyclopedia of knowledge!

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